How do I delete my account?

You can delete your Memories account yourself, in the app or on the website.

In the Memories app (iPhone and Android)

1. Open the Profile tab.
2. Tap Delete account.
3. Confirm with Delete.

On the website

1. Open Settings from the menu (the user icon in the top right corner).
2. Click Delete account.
3. Confirm with Delete.

What is deleted: your account (name, email, sign-in), your books and the photos you uploaded, and your email subscription. This happens right away and can't be undone.

What we keep: the records of orders you paid for, without your name, address or other contact details, because we need them for accounting and tax purposes.

If you have an order that hasn't arrived yet, please wait until it's delivered before deleting your account. If you need help, write to [email protected].